Ambiki Release Note: Billing Updates, Reconciliation Enhancements, AI Therapy Matching Fixes and More

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Samuel Okoth avatar

Samuel Okoth 28 days ago

Date: 11/29/2024

Patient Invoice Status Update Fix
We’ve resolved an issue where patient invoices were not being marked as "Paid" after a payment was applied. The status now updates correctly, ensuring accurate billing records.

Global Duplication Fix
A global issue causing duplicate entries—including visit notes, evaluations, treatment reports, signatures, visits, discharges and more—has been addressed. This fix eliminates unnecessary duplication.

Enhanced Treatment Report Services Excel Export
We’ve added new columns to the Treatment Report Services Excel export, providing better tools for reconciling accounts receivables. The new columns include:

  • Payments Count: Number of separate payments (e.g., ERAs or patient payments) received for the service.
  • Open Invoice Count: Number of invoices where no payment or ERA has been received.
  • Total Charge: The invoiced amount for the treatment report service.
  • Total Payment Received: The total value of payments received for this service.
  • Estimate Expected Amount: The projected value expected to be received for the service, calculated using:
    1. Allowed Amount from Insurance Rates: Predefined insurance agreements.
    2. Patient Payment History: Past payments for similar services.
    3. All Patients’ Payment History: Payment data across all patients in the organization.
    4. Rolling Average: Payments for similar services over the past six months.
    5. Fallback to Zero: Used if no reliable data is available.
  • Write-Off Amount: Total value of write-offs for the service.
  • Accounts Receivable Adjustment: Adjustments for small balances under $5.
  • Accounts Receivable: Remaining expected amount for the service.
  • Estimate Calculation Type: Describes the estimation method used for "Estimate Expected Amount."

AI Therapy Activity Matching Fix
We’ve resolved an issue where Ambiki’s AI therapy activity generation tool was incorrectly matching therapy activities to both Speech Therapy (ST) and Occupational Therapy (OT) goals from different Plans of Care (POCs). Therapy activities will now only be matched to the POC associated with the visit note, ensuring accuracy in goal alignment.

Updated Patient Statements
Patient statements now clearly display write-offs for patient responsibility amounts, and the patient balance due is prominently featured at the top of the statement for improved visibility and clarity.

Duplicate Ledger Entry Fix for Copayments
We’ve fixed an issue where duplicate ledger entries occurred for patients with copayments when insurance payments were entered manually. This fix ensures ledger entries are accurate and prevents duplication.

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