Ambiki FAQ

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Creating Minimal Pair Lists - A Type of Activity List

There are two ways to create a minimal pair list on Ambiki. 1) Visit https://ambiki.com/activity-lists/new (or visit https://ambiki.com/activity-lists and click "Create new activity list" in the u...

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If a Resource or Activity List is Set to Public, Can Others Edit/Change It?

Others will only be able to view it or use it as is. They won't be able to edit/change it. Only the owner or an Ambiki moderator (in the approval process might add/edit tags, descriptions, etc.) ca...

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General Billing Sequence

General billing sequence    This guide will walk you through the general billing sequence.     Part 1: Set-Up Checks  1. First, it's essential to add the Billing Provider Information and Default ...

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How to Submit a Pending Claim File

How to submit a pending claim file    You can submit a pending claim file in two ways:  1. Directly from a treatment report.  2. From the 837 Professional Claims Page.    Method 1: From a Treat...

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How to Check When Authorizations Are Expiring

How to check when Authorizations are expiring    To check when an Authorization is expiring, ensure you are logged in to Ambiki and on the main dashboard:  1. Click on the Organization admin icon...

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How to Edit a Claim File In Error

How to edit a claim file in error    Sometimes a claim file does not have all the information it needs to be sent out successfully. This may result in a claim status of error.   To fix this and e...

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How to Enable or Disable the Automatic Submission of Secondary Claims

How to enable or disable the automatic submission of secondary claims  The secondary claims submission setting provides users with control over the automated submission process of secondary claim...

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Corrected Claims: Cancellation Vs. Replacement

Corrected Claims: Cancellation vs. Replacement      Which option is best for the circumstance?     Replacement   If a claim was sent with incorrect data, such as a wrong rendering provider NPI, CP...

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Feeding Claim Rejected - Diagnosis Code R63.3 - Your Questions Answered

Feeding Claim Rejected - Diagnosis Code R63.3 - Your questions answered       Scenario: I attempted to submit a feeding claim, and in the EDI 277s claim response, the claim was rejected with the ...

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Understanding the Event Status Icons On the Schedule Calendar

Understanding the Event Status Icons on the Schedule Calendar    The Schedule calendar has been updated with new visual indicators to help you quickly understand the status of scheduled events. W...

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How to Create a Multi-Payer Claim For Primary and Secondary Insurance

How to create a multi-payer claim for primary and secondary insurance    When managing billing with multiple insurance providers, it's Important to organize patient insurance information accurate...

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How Does Consolidated Invoicing Work

How does consolidated invoicing work    Invoice consolidation allows you to combine multiple invoices for a patient over a specified time period into a single, consolidated invoice. This helps si...

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How to Add a Copayment Amount to An Insurance Method

How to add a copayment amount to an insurance method    To add a copayment amount to an insurance method, ensure that you are logged in to Ambiki and on the main dashboard:  1. Click on ‘Patients...

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How to Add a Discipline to Your Personal Profile

How to add a discipline to your personal profile    To add a discipline to your personal profile, ensure you are logged in to Ambiki and on the main dashboard:  1. On the top right-hand corner, c...

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How to Edit Default Service Rates & Specific Insurance Service Rates

How to edit default service rates & specific insurance service rates  Default service rates will be the default rates for all services provided under that CPT code, unless a more specific rate is...

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How to Resubmit a Rejected Billing Claim

How to resubmit a rejected billing claim    1. If a claim has been rejected, you can find the reason for rejection by clicking the link next to the rejected message.      [A rejected claim respo...

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How to Receive Schedule Event Emails As a Parent or Guardian

How to Receive Schedule Event Emails as a Parent or Guardian  Scheduled event/session email notifications are sent to the patient/parent/legal guardian the day that the scheduled event is created....

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How to Create a Payroll Invoice

How to create a payroll invoice    Ambiki automatically generates payroll invoices for your organization. These invoices are tailored to your specific payroll period, which organization administr...

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How to Export Payroll

How to export payroll  To export payroll, ensure you are logged in to Ambiki and on the main dashboard:  1. In the top right corner, click on the ‘Organization admin’ icon and select ‘Dashboards’....

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How to Remove All Permissions From a Teammate Within Your Organization

How to Remove All Permissions From a Teammate Within Your Organization To remove all permissions from a teammate within your organization follow these 3 steps: Step 1: Organization Menu > Clic...

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How to Create a New Permission Group On Ambiki

Ambiki's permission system enables easy creation and assignment of permission groups like Therapists, Admins, and Organization Owners. Users can clone or create groups, customize permissions, and a...

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How to Assign Permissions to Teammates Within Your Organization

To assign permission groups and or individual permissions to teammates follow these four easy steps:   Step 1: Org Menu>Teammates [Step 1: Org Menu> Teammates] Step 2: You will see a list of exi...

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How to View or Export a Payroll Report

• To view or generate a payroll invoice, go to the Organization Admin area -> Dashboards • Click on Payroll • View any missing service rates or generate payroll reports  [Organization Admin Area]...

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How to Identify and Add Missing Service Rates?

As an organization admin, you are able to see if there are any services being accidentally billed at your practice that you don't have a service rate or pay rate set for. This helps you more quickl...

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How to Record a Payment Made On a Claim or Outstanding Invoice

How to Record a Payment Made On a Claim or Outstanding Invoice Ambiki strongly encourages all users to participate in ERA enrollment so that payment posting is automated and you do not need to ma...

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