Ambiki Release Note: Clearer Patient Portal Invitation Instructions

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Samuel Okoth avatar

Samuel Okoth 5 days ago

Date: 04/24/2025

🛠️ Improvement

  • 👥 Audience: All
  • ❗ Issue: Some patients and legal guardians were clicking the “Sign in” link on the Patient Portal invite before clicking “Set your password.” The email wording has been updated to direct recipients to set their password first, preventing login confusion.
  • ✅ Action Steps: If patients or legal guardians report trouble accessing the Patient Portal, remind them to click the “Set your password” button in the email invitation before attempting to sign in.


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