How to Receive Schedule Event Emails as a Parent or Guardian 

 

Scheduled event/session email notifications are sent to the patient/parent/legal guardian the day that the scheduled event is created. If you have recurring scheduled events, the patient/parent/legal guardian is only sent the email notification one time. The communication log will record the date you created an event (including recurring events) and confirm that an email notification was sent to the associated patient, parent, or legal guardian. 

 

For patients/parents/legal guardians that have never received an email notification about scheduled events/sessions, please ensure that you have added their email to both the Legal guardians and Emails section of the patient profile edit page.

 

To add an email to both the Legal guardians and Emails section of the patient profile edit page, ensure you are logged in to Ambiki and on the main dashboard: 

 

 

 

 

 

 

 

 

 

2. Select the patient that you would like to an email for by clicking on their name. 

 

 

 

 

 

 

 

 

3. Click on ‘Actions’ and select ‘Edit’. 

 

 

 

 

 

 

 

 

 

4. Click on ‘Contact info’. 

 

 

 

 

 

 

 

 

 

5. In the legal guardians section, click on the button labelled ‘Add legal guardian’ and add the email to the form. 

 

 

 

 

 

 

 

 

 

 

 

 

 

6. In the emails section, click on the button labelled ‘Add email’ and add the email to the form. 

 

 

 

 

 

 

 

 

 

7. Click on the button labelled ‘Save patient’ to save your changes.