Ambiki FAQ

How to Enable Sharing of Clinical Documentation to the Patient Portal

Last updated: 03/27/2025
How to enable sharing of clinical documentation to the Patient Portal To enable sharing of clinical documentation to the patient portal, ensure you...

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Patient Portal Troubleshooting For Administrators

Last updated: 01/20/2025
If you are an administrator working with a client on how to use the portal, here are some helpful tips for troubleshooting the portal. Problem: Family...

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How to Receive Schedule Event Emails As a Parent or Guardian

Last updated: 01/17/2025
How to Receive Schedule Event Emails as a Parent or Guardian Scheduled event/session email notifications are sent to the patient/parent/legal guardian...

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How to Ensure Patient Portal Emails Are Sent to Legal Guardians

Last updated: 01/17/2025
To receive patient portal emails as a legal guardian, ensure the legal guardian is added with their email address in the patient's profile under the Con...

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How to Add An Intake Document to the Patient Portal

Last updated: 07/30/2024
How to add an Intake document to the Patient portal First ensure that you are signed in to Ambiki, and have added a parent/legal guardian to the patie...

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How to Access Clinical Documentation In the Patient Portal

Last updated: 07/25/2024
How to access clinical documentation in the patient portal The patient portal now includes a section within the ‘Documents’ tab to share signed clinic...

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Can a Legal Guardian Have Access to Multiple Patient Accounts Through the Patient Portal?

Last updated: 07/18/2024
Yes. A legal guardian overseeing multiple patient accounts (e.g., siblings) can access all these accounts using a single Patient Portal login. When ass...

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How to Add An Insurance Card Image to the Patient Portal

Last updated: 05/05/2024
How to add an insurance card image to the patient portal **Before uploading an insurance card image to the patient portal, please confirm that 'ins...

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How Do I Add a Credit Card Through the Patient Portal As a Parent/Legal Guardian

Last updated: 04/29/2024
How do I add a credit card through the patient portal as a parent/legal guardian To add a credit card to the patient portal as a parent/guardian, ...

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How Do I Automatically Populate a Patient Profile From Intake Documents

Last updated: 01/16/2024
How do I automatically populate a patient profile from Intake Documents Ambiki allows patient profile data to be automatically imported from custom ...

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