Ambiki FAQ

General Onboarding Guide Onboarding Videos EMR Guide Billing Guide Teletherapy Guide SMS Reminder Guide

Search help article

10 articles

How to Add An Insurance Card Image to the Patient Portal

Last updated: 08/01/2025
How to add an insurance card image to the patient portal    **Before uploading an insurance card image to the patient portal, please confirm that '...

0

How to Receive Schedule Event Emails As a Parent or Guardian

Last updated: 08/01/2025
How to Receive Schedule Event Emails as a Parent or Guardian  Scheduled event/session email notifications are sent to the patient/parent/legal guard...

0

How to Enable Sharing of Clinical Documentation to the Patient Portal

Last updated: 08/01/2025
How to enable sharing of clinical documentation to the Patient Portal    To enable sharing of clinical documentation to the patient portal, ensure ...

0

How Intake Documents Auto-Fill Patient Profiles

Last updated: 08/01/2025
How Intake Documents Auto-Fill Patient Profiles   Ambiki streamlines patient profile creation by allowing intake documents—submitted by patients or ...

0

Can a Legal Guardian Have Access to Multiple Patient Accounts Through the Patient Portal?

Last updated: 08/01/2025
Yes. A legal guardian overseeing multiple patient accounts (e.g., siblings) can access all these accounts using a single Patient Portal login. When ...

0

How to Ensure Patient Portal Emails Are Sent to Legal Guardians

Last updated: 08/01/2025
To receive patient portal emails as a legal guardian, ensure the legal guardian is added with their email address in the patient's profile under the ...

0

Patient Portal Troubleshooting For Administrators

Last updated: 08/01/2025
If you are an administrator working with a client on how to use the portal, here are some helpful tips for troubleshooting the portal.  Problem: Fam...

0

How to Add An Intake Document to the Patient Portal

Last updated: 08/01/2025
How to add an Intake document to the Patient portal  First ensure that you are signed in to Ambiki, and have added a parent/legal guardian to the pa...

0

How to Access Clinical Documentation In the Patient Portal

Last updated: 07/25/2024
How to access clinical documentation in the patient portal The patient portal now includes a section within the ‘Documents’ tab to share signed clinic...

0

How Do I Add a Credit Card Through the Patient Portal As a Parent/Legal Guardian

Last updated: 04/29/2024
How do I add a credit card through the patient portal as a parent/legal guardian     To add a credit card to the patient portal as a parent/guardian, ...

0

Browse FAQs

Tag