How to Resubmit a Rejected Billing Claim

Billing Guide
Last updated: November 25, 2024
EMR Billing

How to resubmit a rejected billing claim 


 

  1. If a claim has been rejected, you can find the reason for rejection by clicking the link next to the rejected message. 
 
 
A rejected claim response example.
 
  
 
  
  

  
2. Once you’ve clicked the link, the text will tell you the reason for rejection. 
 
rejection reason
 

 
3. Once the reason for rejection has been identified, make the needed corrections. 

For example, in the case above, the provider needed to add a modifier for telemedicine.
  
 

 


  
4. Once the corrections have been made, you can resubmit the claim by clicking on invoice actions and selecting create new claim file. It will populate the claim file with the updated information. 
 
 
Creating a new claim file.