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General Billing Sequence

General billing sequence    This guide will walk you through the general billing sequence.     Part 1: Set-Up Checks  1. First, it's essential to add the Billing Provider Information and Default ...

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How to Submit a Pending Claim File

How to submit a pending claim file    You can submit a pending claim file in two ways:  1. Directly from a treatment report.  2. From the 837 Professional Claims Page.    Method 1: From a Treat...

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How to Check When Authorizations Are Expiring

How to check when Authorizations are expiring    To check when an Authorization is expiring, ensure you are logged in to Ambiki and on the main dashboard:  1. Click on the Organization admin icon...

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How to Edit a Claim File In Error

How to edit a claim file in error    Sometimes a claim file does not have all the information it needs to be sent out successfully. This may result in a claim status of error.   To fix this and e...

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How to Enable or Disable the Automatic Submission of Secondary Claims

How to enable or disable the automatic submission of secondary claims  The secondary claims submission setting provides users with control over the automated submission process of secondary claim...

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Corrected Claims: Cancellation Vs. Replacement

Corrected Claims: Cancellation vs. Replacement      Which option is best for the circumstance?     Replacement   If a claim was sent with incorrect data, such as a wrong rendering provider NPI, CP...

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Feeding Claim Rejected - Diagnosis Code R63.3 - Your Questions Answered

Feeding Claim Rejected - Diagnosis Code R63.3 - Your questions answered       Scenario: I attempted to submit a feeding claim, and in the EDI 277s claim response, the claim was rejected with the ...

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How to Create a Multi-Payer Claim For Primary and Secondary Insurance

How to create a multi-payer claim for primary and secondary insurance    When managing billing with multiple insurance providers, it's Important to organize patient insurance information accurate...

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How Does Consolidated Invoicing Work

How does consolidated invoicing work    Invoice consolidation allows you to combine multiple invoices for a patient over a specified time period into a single, consolidated invoice. This helps si...

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How to Add a Copayment Amount to An Insurance Method

How to add a copayment amount to an insurance method    To add a copayment amount to an insurance method, ensure that you are logged in to Ambiki and on the main dashboard:  1. Click on ‘Patients...

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How to Edit Default Service Rates & Specific Insurance Service Rates

How to edit default service rates & specific insurance service rates  Default service rates will be the default rates for all services provided under that CPT code, unless a more specific rate is...

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How to Resubmit a Rejected Billing Claim

How to resubmit a rejected billing claim    1. If a claim has been rejected, you can find the reason for rejection by clicking the link next to the rejected message.      [A rejected claim respo...

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How to Record a Payment Made On a Claim or Outstanding Invoice

How to Record a Payment Made On a Claim or Outstanding Invoice Ambiki strongly encourages all users to participate in ERA enrollment so that payment posting is automated and you do not need to ma...

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How to Generate a Facility Invoice

How to Generate a Facility Invoice Before generating a facility invoice, please ensure the following have been completed: 1. The facility, school, or location has been added to your practice: htt...

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How to Add a Write-Off to An Invoice

How to add a write-off to an invoice  As an authorized user, you can write off a portion of a patient's invoice that will not be collected. Ambiki will then update the invoice balance and record-k...

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Claim Cancellation

Claim Cancellation    Cancelling a claim is only available for claims previously accepted by the MCO, indicated by successful processing of both EDI 999 and EDI 277 forms. Rejected forms mean the...

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How to View a Superbill In the Patient Portal

How to view a superbill in the patient portal    Once a superbill has been generated, Ambiki will automatically send the superbill to the patient portal. Please see our FAQ on how to generate a s...

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How to Customize Treatment Modifiers and Make Edits to Treatment Reports

How to customize treatment modifiers and make edits to treatment reports    To customize treatment modifiers and make edits to treatment reports, ensure you are signed in to Ambiki and on the mai...

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How to Log a Facility Invoice For a Treatment Done In a Facility?

This FAQ goes over how to log a service entry at a location (like a school, daycare, headstart, etc.) that is billed directly to the facility (as compared directly to the insurance payer). • First ...

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How to Set a Service Rate or a Pay Rate For a Specific Location or Facility (School, Daycare, Etc.)

After adding locations that your organization works with, you can then set their service rates, as well as pay rates if you are utilizing payroll features. To learn more about adding facilities, s...

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How to Add Facilities, Schools, & Other Locations to Your Practice.

Step 1: Navigate to 'Organization Menu' [Step 1: Navigate to 'Organization Menu'] Step 2: Click 'Edit organization' [Step 2: Click 'Edit organization'] Step 3: Select 'Locations' [Step 3: Se...

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How to Add a Patient's Payment Method to Ambiki

How to Add a Patient's Payment Method To add a patient payment method, please note you will need to add the payers your practice works with before you can select them as payment sources on Ambiki...

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How Do I Add Insurance Authorizations to Ambiki?

To add authorization information to Ambiki, first go to the Patient's profile the authorization is for, then go to the Payments tab at the top.    [Patient profile] Once you are on the Payments ...

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How to Add An Insurance Card Image to the Patient Portal

How to add an insurance card image to the patient portal    **Before uploading an insurance card image to the patient portal, please confirm that 'insurance' is added as a payment method in the p...

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How Do I Set Up My Organization When Creating a New Account On Ambiki?

How Do I Set Up My Organization on Ambiki Note: some of our EMR features require a paid Professional plan and are not available during a trial or gifted plan. When you begin your professional pla...

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