Ambiki FAQ

How to Log a Facility Invoice For a Treatment Done In a Facility? (Non-Standard Service Entry)

Last updated: 05/02/2025
This FAQ goes over how to log a service entry at a location (like a school, daycare, headstart, etc.) that is billed directly to the facility (as compar...

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How to Submit a Pending Claim File

Last updated: 04/24/2025
How to submit a pending claim file You can submit a pending claim file in two ways: 1. Directly from a treatment report. 2. From the 837 Profes...

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How to Bill a Private Pay Source On Ambiki

Last updated: 03/31/2025
To bill a credit card as a private pay source on Ambiki, first you will need to make sure you have your Stripe settings set up in Ambiki. Click here to ...

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Bill Insurance For a Session

Last updated: 03/25/2025
How Do I Bill Insurance For a Session? Note: If insurance is billed outside of Ambiki, please mark the treatment report as mark as treatment report not...

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Set Up A Private Pay Source/Stripe?

Last updated: 03/25/2025
How Do I Set Up a Private Pay Source/Stripe? To set up a private pay source, ensure you are logged in to Ambiki and on the main dashboard: 1. Click o...

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How to Record a Payment Made On a Claim or Outstanding Invoice (Including EOBs)

Last updated: 03/19/2025
How to Record a Payment Made On a Claim or Outstanding Invoice (Including EOBs) If you are manually entering EOB/PRA information, please scroll down to...

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Claim Replacement

Last updated: 03/04/2025
Claim Replacement Claims only need replacement if they have been accepted by the MCO. In this context, accepted is if the EDI 999 and EDI 277 are both...

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How Does Consolidated Invoicing Work (Monthly/Weekly)

Last updated: 02/21/2025
How does consolidated invoicing work Invoice consolidation allows you to combine multiple invoices for a patient over a specified time period into ...

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Billing a Session

Last updated: 02/10/2025
To make billing a session with a patient as easy as possible, make sure you have both set up insurance billing and have set your organization's EMR sett...

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How Do I Turn On Automated Insurance Billing So That My Claims Automatically Submit?

Last updated: 02/05/2025
To turn on automated billing: • Go to the organization menu dropdown. • Click on 'Edit Organization'. • Click on 'Organization EMR Settings'. • Sc...

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How Do I Add Insurance Authorizations to Ambiki?

Last updated: 02/05/2025
To add authorization information to Ambiki, first go to the Patient's profile the authorization is for, then edit the patient. [Editing a patient pro...

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What is a Treatment Report

Last updated: 02/04/2025
A treatment report contains all the information about services provided for the patient during a given session. It includes the patient, date of service...

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Creating An Invoice From a Treatment Report

Last updated: 02/04/2025
Create A Treatment Report Invoice To create a treatment report invoice, you first need to create a treatment report. To learn how to create a treatmen...

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How to Customize Treatment Modifiers and Make Edits to Treatment Reports

Last updated: 02/03/2025
How to customize treatment modifiers and make edits to treatment reports To customize treatment modifiers and make edits to treatment reports, ensu...

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Claim Cancellation

Last updated: 02/03/2025
Claim Cancellation Cancelling a claim is only available for claims previously accepted by the MCO, indicated by successful processing of both EDI 9...

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How to Add a Write-Off to An Invoice

Last updated: 01/24/2025
How to add a write-off to an invoice As an authorized user, you can write off a portion of a patient's invoice that will not be collected. Ambiki will...

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How to Add a Copayment Amount to An Insurance Method

Last updated: 01/24/2025
How to add a copayment amount to an insurance method To add a copayment amount to an insurance method, ensure that you are logged in to Ambiki and ...

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How to Create a Multi-Payer Claim For Primary and Secondary Insurance

Last updated: 01/24/2025
How to create a multi-payer claim for primary and secondary insurance When managing billing with multiple insurance providers, it's Important to or...

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How to Add Billing Provider Information and Default Service Rates

Last updated: 01/23/2025
How to add a Billing Provider, service rates and add treatment modifiers Information you will need to add a billing provider and service rates: • Your...

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How to Add A Payment Method For Patient Responsibility

Last updated: 01/23/2025
How to add a payment method for patient responsibility To add a payment method for a patient, ensure you are signed in to Ambiki and on the main das...

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Corrected Claims: Cancellation Vs. Replacement Vs. Reinvoicing

Last updated: 01/22/2025
Corrected Claims: Cancellation vs. Replacement vs. Reinvoicing Which option is best for the circumstance? Replacement If a claim was sent wit...

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Reinvoicing a Treatment Report

Last updated: 01/22/2025
Reinvoicing a Treatment Report There may be situations where a patient's insurance plans change after a session has occurred. If this happens to you, p...

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How to Check When Authorizations Are Expiring

Last updated: 01/22/2025
How to check when Authorizations are expiring To check when an Authorization is expiring, ensure you are logged in to Ambiki and on the main dashbo...

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How to Generate a Facility Invoice

Last updated: 01/22/2025
How to Generate a Facility Invoice Before generating a facility invoice, please ensure the following have been completed: 1. The facility, school, or ...

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Create A Billing Invoice

Last updated: 01/21/2025
Create a Billing Invoice To create a billing invoice, ensure you are signed in to Ambiki and on the main dashboard: 1. On the left navigation, click ...

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