Ambiki FAQ
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Create a Session Plan
Last updated: 08/01/2025
How to create a Session Plan
To create a session plan, ensure you are logged in to Ambiki and on the main dashboard:
1. On the left navigation, cl...
How to View/index Medical Records At Your Practice?
Last updated: 08/01/2025
In addition to viewing documentation located in the patient's profile there are several documentation dashboards an administrator can visit to view a...
How Does Consolidated Invoicing Work (Monthly/Weekly)
Last updated: 08/01/2025
How does consolidated invoicing work
Invoice consolidation allows you to combine multiple invoices for a patient over a specified time period in...
How to Configure Your SMS Appointment Reminder Settings
Last updated: 07/17/2025
How to configure Your SMS Appointment Reminder Settings
Reminder settings with SMS:
While waiting for the campaign to be finalized you are able...
How to Edit a Claim File In Error
Last updated: 06/12/2025
How to edit a claim file in error
Sometimes a claim file does not have all the information it needs to be sent out successfully. This may result in...
How to Set Up My Organization For SMS Reminders
Last updated: 04/25/2025
How to set up my organization for SMS reminders
First navigate to SMS Settings by going to Organization Menu -> Edit Organization > SMS Setti...
How Do I Add SMS Reminders to My Subscription
Last updated: 04/25/2025
How do I add SMS Reminders to my subscription
Adding SMS reminders to your subscription has an initial set up fee of $250. There is also a monthl...
Set Up A Private Pay Source/Stripe?
Last updated: 03/25/2025
How Do I Set Up a Private Pay Source/Stripe?
To set up a private pay source, ensure you are logged in to Ambiki and on the main dashboard:
1. Click o...
What is Special About Ambiki's Alerts?
Last updated: 03/18/2025
What is special about Alerts?
The alerts feature provides valuable functionalities to streamline practice management and ensure timely actions. Let...
Dashboard Overview
Last updated: 02/26/2025
Dashboard Overview
When you first log in, you’ll land on your Home Dashboard. Here, you’ll typically see:
• Summary alerts (e.g., “No active physicia...
How to Customize Treatment Modifiers and Make Edits to Treatment Reports
Last updated: 02/03/2025
How to customize treatment modifiers and make edits to treatment reports
To customize treatment modifiers and make edits to treatment reports, ensu...
Corrected Claims: Cancellation Vs. Replacement Vs. Reinvoicing
Last updated: 01/22/2025
Corrected Claims: Cancellation vs. Replacement vs. Reinvoicing
Which option is best for the circumstance?
Replacement
If a claim was sent wit...
Set Up Insurance Companies You Work With On Ambiki
Last updated: 11/26/2024
Steps:
1. Before setting up insurance companies, set up your Provider Info and Service Rates . If you have already done this, you can skip to step 2
•...
Edit, Print or Delete a Caseload
Last updated: 09/16/2024
How to edit, print or delete a Caseload
Ensure you are signed in to Ambiki and on the main dashboard.
• On the left navigation, click on ‘Caseloads...
How to Create An Intake Document
Last updated: 09/12/2024
How to create an intake document
To create an intake document, ensure you are signed in to Ambiki and on the main dashboard:
1. On the top lef...
How to Ensure Time Zones Are Aligned For Accurate Clinical Documentation
Last updated: 09/10/2024
How to Ensure Time Zones Are Aligned for Accurate Clinical Documentation
Ambiki uses three different time zone settings:
Clinic Time Zone: This ...
How to Add and Charge For Cancellation and No-Show Fees
Last updated: 08/22/2024
How to add and charge for cancellation and no-show fees
To add a charge for a cancellation or no-show:
• Create an invoice. If you need guidance,...
What is Special About Progress Tracking?
Last updated: 06/03/2024
What is special about Progress Tracking?
The progress tracking feature offers a range of specialized functionalities designed to track and measure t...
How to Enable or Disable the Automatic Submission of Secondary Claims
Last updated: 05/22/2024
How to enable or disable the automatic submission of secondary claims
The secondary claims submission setting provides users with control over the au...
Custom Forms – Your Questions Answered
Last updated: 05/17/2024
Custom forms – Your Questions Answered
1. How do the improved visibility controls work?
Answer: The "Hidden if empty" message will now appear on...
Feeding Claim Rejected - Diagnosis Code R63.3 - Your Questions Answered
Last updated: 05/09/2024
Feeding Claim Rejected - Diagnosis Code R63.3 - Your questions answered
Scenario: I attempted to submit a feeding claim, and in the EDI 277s cla...
How Do I Add a Credit Card Through the Patient Portal As a Parent/Legal Guardian
Last updated: 04/29/2024
How do I add a credit card through the patient portal as a parent/legal guardian
To add a credit card to the patient portal as a parent/guardian, ...
How to Edit Default Service Rates & Specific Insurance Service Rates
Last updated: 04/29/2024
How to edit default service rates & specific insurance service rates
Default service rates will be the default rates for all services provided under ...
How to Create a Payroll Invoice
Last updated: 03/19/2024
How to create a payroll invoice
Ambiki automatically generates payroll invoices for your organization. These invoices are tailored to your specific...
How to Add a Patient's Payment Method to Ambiki
Last updated: 03/13/2024
How to Add a Patient's Payment Method
To add a patient payment method, please note you will need to add the payers your practice works with before you...
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