Ambiki FAQ
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How Do I Set My Preferred Visit Note Type
Last updated: 08/01/2025
How do I set my preferred visit note type
Ambiki allows users to customize their default visit note type, while also offering the flexibility to...
Invite a Teammate to An Organization
Last updated: 08/01/2025
How to invite a Teammate an Organization?
• Click on the dropdown on the top left side of the dashboard.
• Select Teammates in the dropdown box.
...
How Do I Set Up Faxing?
Last updated: 08/01/2025
How do I set up faxing?
Note: Our faxing feature is part of the paid Professional plan.
First, go to your Organization Menu, and then click 'Edit o...
How Do I Create a General Note For a Patient
Last updated: 08/01/2025
How do I create a general note for a patient
General notes in Ambiki are used to provide flexibility for capturing a wide range of patient-relate...
How to Correct Missing Referring Provider Information
Last updated: 08/01/2025
How to correct missing referring provider information
To correct missing referring provider information, ensure you are logged in to Ambiki and ...
How to Set a Service Rate or a Pay Rate For a Specific Location or Facility (School, Daycare, Etc.)
Last updated: 08/01/2025
After adding locations that your organization works with, you can then set their service rates, as well as pay rates if you are utilizing payroll fe...
Manage Your Organization's Insurance Billing Settings
Last updated: 08/01/2025
Ambiki provides settings for your Organization to control certain aspects of the Insurance Billing process. One of these settings is controlling when...
Bill Insurance For a Session
Last updated: 08/01/2025
How Do I Bill Insurance For a Session?
Note: If insurance is billed outside of Ambiki, please mark the treatment report as mark as treatment report ...
What is Special About Pacing?
Last updated: 08/01/2025
What is special about Pacing?
Pacing is a powerful tool that helps you optimize patient care, stay on top of deadlines and mandates, and unlock u...
How to Add or Edit a Patient Status
Last updated: 08/01/2025
How to add or edit a patient status
To add or edit a patient status for a patient, ensure you are signed in to Ambiki and on the main dashboard: ...
Create a Visit Note
Last updated: 08/01/2025
How to create a Visit Note?
To create a visit note, ensure you are signed in to Ambiki and on the main dashboard:
1. On the left navigation, clic...
Set Up Pacing
Last updated: 08/01/2025
How to set up Pacing?
To set up pacing, ensure you are signed in to Ambiki and on the main dashboard:
1. On the left navigation, click on ‘Pati...
Populate Visit Notes to the Patient Portal
Last updated: 08/01/2025
How do I populate Visit Notes to the Patient Portal?
To populate visit notes to the patient portal, ensure you are signed in to Ambiki and on the m...
Manage An Organization’s Caseloads Display
Last updated: 08/01/2025
Manage an Organization’s Caseloads display
Ensure you are signed in to Ambiki and on the main dashboard.
• In the Organization menu, select ‘Edit...
How to Enable and Require Selection of Skilled Interventions In Visit Note Documents
Last updated: 08/01/2025
How to enable and require selection of skilled interventions in Visit note documents
To enable and require selection of skilled interventions in...
How to View All Documentation That Has Not Been Signed or Needs Billing Information Added
Last updated: 08/01/2025
How to View All Documentation That Has Not Been Signed or Needs Billing Information Added
To view incomplete documentation at your practice:
• Click...
How Do I View My Payroll Summary For This Period and Previous Payroll Periods?
Last updated: 08/01/2025
To access your payroll information, click on your profile icon on the top-right hand corner and click 'Payroll'. This will allow you to see your cur...
How to Switch Organizations
Last updated: 08/01/2025
How to switch organizations
To switch organizations, ensure you are signed in to Ambiki and on the main dashboard:
• Click on the ‘Organizat...
How to Ensure Patient Portal Emails Are Sent to Legal Guardians
Last updated: 08/01/2025
To receive patient portal emails as a legal guardian, ensure the legal guardian is added with their email address in the patient's profile under the ...
How to Identify and Add Missing Service Rates?
Last updated: 08/01/2025
As an organization admin, you are able to see if there are any services being accidentally billed at your practice that you don't have a service rate...
How to Log a Facility Invoice For a Treatment Done In a Facility? (Non-Standard Service Entry)
Last updated: 08/01/2025
This FAQ goes over how to log a service entry at a location (like a school, daycare, headstart, etc.) that is billed directly to the facility (as com...
Create Alerts
Last updated: 08/01/2025
How to create Alerts
To create an alert, ensure you are signed in to Ambiki and on the main dashboard:
1. On the left navigation, click on ‘Patie...
How to Set a Max Plan of Care Duration For An Organization
Last updated: 08/01/2025
How to set a max plan of care duration for an organization
To set a maximum plan of care duration for an organization, ensure you are logged in ...
What is Special About Visit Notes?
Last updated: 08/01/2025
What is special about Visit Notes?
Visit Notes is a powerful tool that streamlines your note-taking process and helps you provide better care to ...
Manage Your Personal Settings
Last updated: 08/01/2025
Manage your Personal Settings
To manage your personal settings, ensure you are signed in to Ambiki and on the main dashboard:
• On the top right-...
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