Ambiki FAQ
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Add Supervisors and Supervisees
Last updated: 09/18/2024
Add Supervisors and Supervisees
To add your supervisors and supervisees, ensure you are signed in to Ambiki and on the main dashboard. Note that both ...
Edit, Print or Delete a Caseload
Last updated: 09/16/2024
How to edit, print or delete a Caseload
Ensure you are signed in to Ambiki and on the main dashboard.
• On the left navigation, click on ‘Caseloads...
How to Create An Intake Document
Last updated: 09/12/2024
How to create an intake document
To create an intake document, ensure you are signed in to Ambiki and on the main dashboard:
1. On the top lef...
How to Ensure Time Zones Are Aligned For Accurate Clinical Documentation
Last updated: 09/10/2024
How to Ensure Time Zones Are Aligned for Accurate Clinical Documentation
Ambiki uses three different time zone settings:
Clinic Time Zone: This ...
How Are Treatment Reports Updated When An ERA Includes Non-Payments and Payment Denials?
Last updated: 08/30/2024
The Treatment Report payment status will reflect the current state in its life cycle. In the case where an electronic claim does not receive payment fro...
How to Add and Charge For Cancellation and No-Show Fees
Last updated: 08/22/2024
How to add and charge for cancellation and no-show fees
To add a charge for a cancellation or no-show:
• Create an invoice. If you need guidance,...
How to Access Clinical Documentation In the Patient Portal
Last updated: 07/25/2024
How to access clinical documentation in the patient portal
The patient portal now includes a section within the ‘Documents’ tab to share signed clinic...
How Do I Set Up My Organization?
Last updated: 07/12/2024
How Do I Set Up My Organization on Ambiki
Note: some of our EMR features require a paid Professional plan and are not available during a trial or gifte...
How Do I Port My Ambiki Fax Number to Another Platform?
Last updated: 07/11/2024
How do I port my Ambiki fax number to another platform?
To port your fax number from Ambiki to another service provider:
1. Use your business informa...
What is Special About Progress Tracking?
Last updated: 06/03/2024
What is special about Progress Tracking?
The progress tracking feature offers a range of specialized functionalities designed to track and measure t...
How to Enable or Disable the Automatic Submission of Secondary Claims
Last updated: 05/22/2024
How to enable or disable the automatic submission of secondary claims
The secondary claims submission setting provides users with control over the au...
Custom Forms – Your Questions Answered
Last updated: 05/17/2024
Custom forms – Your Questions Answered
1. How do the improved visibility controls work?
Answer: The "Hidden if empty" message will now appear on...
How to Schedule For Another Therapist
Last updated: 05/09/2024
How to schedule for another therapist
To schedule an event for another therapist, ensure that you are logged in to Ambiki and on the main dashboard...
Feeding Claim Rejected - Diagnosis Code R63.3 - Your Questions Answered
Last updated: 05/09/2024
Feeding Claim Rejected - Diagnosis Code R63.3 - Your questions answered
Scenario: I attempted to submit a feeding claim, and in the EDI 277s cla...
Understanding the Event Status Icons On the Schedule Calendar
Last updated: 05/09/2024
Understanding the Event Status Icons on the Schedule Calendar
The Schedule calendar has been updated with new visual indicators to help you quickly...
How Do I Add a Credit Card Through the Patient Portal As a Parent/Legal Guardian
Last updated: 04/29/2024
How do I add a credit card through the patient portal as a parent/legal guardian
To add a credit card to the patient portal as a parent/guardian, ...
How to Edit Default Service Rates & Specific Insurance Service Rates
Last updated: 04/29/2024
How to edit default service rates & specific insurance service rates
Default service rates will be the default rates for all services provided under ...
How to Create a Payroll Invoice
Last updated: 03/19/2024
How to create a payroll invoice
Ambiki automatically generates payroll invoices for your organization. These invoices are tailored to your specific...
How to Add a Patient's Payment Method to Ambiki
Last updated: 03/13/2024
How to Add a Patient's Payment Method
To add a patient payment method, please note you will need to add the payers your practice works with before you...
How to Add Skilled Interventions to a Plan of Care or Visit Note
Last updated: 03/11/2024
How to add Skilled Interventions to a Plan of Care or visit note
To add a skilled intervention to a patient's plan of care, create a new plan of care...
How to Upload Physician Orders, Evaluations, and Other Various Types of Files to Ambiki
Last updated: 03/01/2024
There are several different places files can be uploaded if not created or received natively in Ambiki.
Evalution: In the evaluations section of the p...
What Are Skilled Interventions
Last updated: 02/29/2024
What are skilled interventions
Q: What are skilled interventions in therapy?
A: Skilled interventions are specific therapeutic approaches requir...
How to View a Superbill In the Patient Portal
Last updated: 02/29/2024
How to view a superbill in the patient portal
Once a superbill has been generated, Ambiki will automatically send the superbill to the patient port...
How to Use Kiki Creates
Last updated: 02/15/2024
How to use Kiki Creates
To use Kiki creates, ensure you are logged in to Ambiki and on the main dashboard:
1. In the left navigation, click on ‘Th...
Create a Caseload
Last updated: 02/08/2024
How to create a Caseload
Ensure you are signed in to Ambiki and on the main dashboard. A caseload is where administrators can add clients to therapist'...
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