Ambiki FAQ

How Do I Use Resources Inside of Ambiki Teletherapy?

Last updated: 03/22/2023
Ambiki's teletherapy platform lets you use your resources saved on your Ambiki account or public resources created by other clinicians right inside the ...

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How Do I Use a Visual Schedule In Ambiki's Teletherapy Platform?

Last updated: 03/22/2023
Click the link to learn about creating visual schedules: Ambiki Help - Creating a Visual Schedule In Ambiki Can visual schedules created in Ambiki be ...

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What Is Special About Ambiki Teletherapy?

Last updated: 03/22/2023
Features built specifically for SLPs, OTs and PTs to enable a safe, fun and HIPAA compliant session. Ambiki’s teletherapy platform was developed and bui...

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How Do I Use the Teletherapy Room Front Desk Chat and Features?

Last updated: 03/22/2023
What is the Teletherapy Front Desk? The Teletherapy Front Desk is a place for you to view what teletherapy appointments you have for the day, view whic...

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How Do I Access My Session Notes From My Teletherapy Session?

Last updated: 03/22/2023
How do I find the notes I've written during my session? Where do they save to? The notes you've taken from your session will be accessible from your sc...

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Unknown Visitors In the Waiting Room Notification

Last updated: 03/22/2023
I received a notification that says '1 visitor need you to select their name from 'Select patient'. What does this mean? Confirmation emails are sent o...

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How Will I Schedule An Observer to Attend a Teletherapy Session?

Last updated: 03/22/2023
The therapist has an option for scheduling an observer from the appointment form. Either when scheduling a teletherapy session with a patient(s) or addi...

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How Will the Therapist Know That An Observer is Scheduled and Present For a Teletherapy Session?

Last updated: 03/22/2023
How will the therapist know that an observer is scheduled and present for a teletherapy session? The therapist will know there is an observer by the ‘O...

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My Video (or My Patient's Video) is Blurry / Buffers / Cuts Out - What Should I Do?

Last updated: 03/22/2023
If the video is blurry, buffers, or cuts out during a session, it is possible you or your patient have a slow connection. • During your session time try...

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What is Seamless Swap In a Teletherapy Session?

Last updated: 03/22/2023
What is Seamless Swap in a teletherapy session? The Seamless Swap feature will make it easy for a therapist to manage multiple back-to-back teletherap...

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How Will a Therapist Seamlessly Swap to a Different Patient In a Teletherapy Session?

Last updated: 03/22/2023
How will a therapist Seamlessly Swap to a different patient in a Teletherapy session? The therapist can change to different patient(s) by following the...

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How Do I Manage My Patient's Screen During a Teletherapy Session?

Last updated: 03/22/2023
How do I manage my patient’s screen during a Teletherapy session? During a teletherapy session, the Manage Screen button gives therapists the ability ...

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How Do I Find the Click Beacon/Drawing Mode Button On Resources?

Last updated: 03/22/2023
In rare cases, you may find it difficult to find the click beacon button at the top right-hand corner of the resource due to screen sizing issues or res...

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How Do I Add Images and Definition to the Words I Just Created In the Word List?

Last updated: 03/22/2023
• Ensure you have permission to manage "words" and "definitions." • Use images that do not require payment to licensing, such as CreativeCommons.org; Pi...

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What is a BAA? Do I Need to Sign One to Use Ambiki?

Last updated: 03/21/2023
A BAA is a Business Associate Agreement. The HIPAA regulations call it a Business Associate Contract. They're really the same thing. BAAs satisfy HIPAA ...

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What is Teletherapy Grid Layout, Side-By-Side Video and Spotlight?

Last updated: 03/21/2023
What is Teletherapy Grid layout, Side-by-side video and Spotlight? Teletherapy offers two participant video layout options: Grid and Side-by-side. The t...

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Teletherapy Room Layout

Last updated: 03/21/2023
Therapist view and Participant view of a Teletherapy room layout: [Therapist view of Teletherapy room layout.] [Participant view of Teletherapy room ...

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Can I Request a Custom-Made Resource From Ambiki?

Last updated: 03/09/2023
"I could not find a resource that I needed for my client. Can I request a resource from Ambiki? And if that is possible, what would be the best way to d...

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Adding a Reference Link

Last updated: 01/11/2023
Reference links are bookmarks for speech, occupational, physical, and feeding therapy sites from around the web that therapists might find useful. Go to...

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Why Am I Having Difficulty Using the 'Screen Share' Feature In My Teletherapy Session?

Last updated: 10/12/2022
Why am I having difficulty using the 'Screen Share' feature in my Teletherapy session? As a therapist, I tried sharing my screen in Chrome using the ...

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What Exactly is a Resource and How Can It Be Used?

Last updated: 08/15/2022
• Resources are PDFs that assist sessions with providing ideas, themes, visuals, lessons, worksheets, recipes, and strategies for a treatment session. ...

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How Do I Request More Content In a Specific Area?

Last updated: 08/15/2022
• As a subscriber, you are welcome to create a new Resource in the form of a PDF and create your own Activity Lists. However, if you have not found the...

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How Do I Search For the Resources I Have Uploaded (my Resources)?

Last updated: 08/15/2022
"Is there a way to have resources I have uploaded searched easily and not have to search the entire database?" Yes, there is. 1. You can do so from t...

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Content Licenses

Last updated: 08/02/2022
When adding a resource, activity list, or goal to Ambiki's goal bank you will need to choose a license. If you intend for the content to remain private ...

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Using/Searching Activity Lists

Last updated: 07/12/2022
To search for an activity list: • Go to Ambiki's home page. • Click on the 'Resource' button on the left side panel. Once on the activity list page, ...

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