Ambiki FAQ

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221 articles

Add Supervisors and Supervisees

Last updated: 09/18/2024
Add Supervisors and Supervisees  To add your supervisors and supervisees, ensure you are signed in to Ambiki and on the main dashboard. Note that both ...

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Edit, Print or Delete a Caseload

Last updated: 09/16/2024
How to edit, print or delete a Caseload Ensure you are signed in to Ambiki and on the main dashboard.     • On the left navigation, click on ‘Caseloads...

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How to Create An Intake Document

Last updated: 09/12/2024
How to create an intake document      To create an intake document, ensure you are signed in to Ambiki and on the main dashboard:     1. On the top lef...

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How to Ensure Time Zones Are Aligned For Accurate Clinical Documentation

Last updated: 09/10/2024
How to Ensure Time Zones Are Aligned for Accurate Clinical Documentation    Ambiki uses three different time zone settings:    Clinic Time Zone: This ...

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How Are Treatment Reports Updated When An ERA Includes Non-Payments and Payment Denials?

Last updated: 08/30/2024
The Treatment Report payment status will reflect the current state in its life cycle. In the case where an electronic claim does not receive payment fro...

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How to Add and Charge For Cancellation and No-Show Fees

Last updated: 08/22/2024
How to add and charge for cancellation and no-show fees     To add a charge for a cancellation or no-show:  • Create an invoice. If you need guidance,...

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How to Access Clinical Documentation In the Patient Portal

Last updated: 07/25/2024
How to access clinical documentation in the patient portal The patient portal now includes a section within the ‘Documents’ tab to share signed clinic...

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How Do I Set Up My Organization?

Last updated: 07/12/2024
How Do I Set Up My Organization on Ambiki Note: some of our EMR features require a paid Professional plan and are not available during a trial or gifte...

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How Do I Port My Ambiki Fax Number to Another Platform?

Last updated: 07/11/2024
How do I port my Ambiki fax number to another platform?  To port your fax number from Ambiki to another service provider:  1. Use your business informa...

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What is Special About Progress Tracking?

Last updated: 06/03/2024
What is special about Progress Tracking?    The progress tracking feature offers a range of specialized functionalities designed to track and measure t...

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How to Enable or Disable the Automatic Submission of Secondary Claims

Last updated: 05/22/2024
How to enable or disable the automatic submission of secondary claims  The secondary claims submission setting provides users with control over the au...

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Custom Forms – Your Questions Answered

Last updated: 05/17/2024
Custom forms – Your Questions Answered    1. How do the improved visibility controls work?    Answer: The "Hidden if empty" message will now appear on...

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How to Schedule For Another Therapist

Last updated: 05/09/2024
How to schedule for another therapist    To schedule an event for another therapist, ensure that you are logged in to Ambiki and on the main dashboard...

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Feeding Claim Rejected - Diagnosis Code R63.3 - Your Questions Answered

Last updated: 05/09/2024
Feeding Claim Rejected - Diagnosis Code R63.3 - Your questions answered       Scenario: I attempted to submit a feeding claim, and in the EDI 277s cla...

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Understanding the Event Status Icons On the Schedule Calendar

Last updated: 05/09/2024
Understanding the Event Status Icons on the Schedule Calendar    The Schedule calendar has been updated with new visual indicators to help you quickly...

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How Do I Add a Credit Card Through the Patient Portal As a Parent/Legal Guardian

Last updated: 04/29/2024
How do I add a credit card through the patient portal as a parent/legal guardian     To add a credit card to the patient portal as a parent/guardian, ...

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How to Edit Default Service Rates & Specific Insurance Service Rates

Last updated: 04/29/2024
How to edit default service rates & specific insurance service rates  Default service rates will be the default rates for all services provided under ...

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How to Create a Payroll Invoice

Last updated: 03/19/2024
How to create a payroll invoice    Ambiki automatically generates payroll invoices for your organization. These invoices are tailored to your specific...

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How to Add a Patient's Payment Method to Ambiki

Last updated: 03/13/2024
How to Add a Patient's Payment Method To add a patient payment method, please note you will need to add the payers your practice works with before you...

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How to Add Skilled Interventions to a Plan of Care or Visit Note

Last updated: 03/11/2024
How to add Skilled Interventions to a Plan of Care or visit note  To add a skilled intervention to a patient's plan of care, create a new plan of care...

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How to Upload Physician Orders, Evaluations, and Other Various Types of Files to Ambiki

Last updated: 03/01/2024
There are several different places files can be uploaded if not created or received natively in Ambiki. Evalution: In the evaluations section of the p...

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What Are Skilled Interventions

Last updated: 02/29/2024
What are skilled interventions    Q: What are skilled interventions in therapy?    A: Skilled interventions are specific therapeutic approaches requir...

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How to View a Superbill In the Patient Portal

Last updated: 02/29/2024
How to view a superbill in the patient portal    Once a superbill has been generated, Ambiki will automatically send the superbill to the patient port...

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How to Use Kiki Creates

Last updated: 02/15/2024
How to use Kiki Creates    To use Kiki creates, ensure you are logged in to Ambiki and on the main dashboard:  1. In the left navigation, click on ‘Th...

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Create a Caseload

Last updated: 02/08/2024
How to create a Caseload Ensure you are signed in to Ambiki and on the main dashboard. A caseload is where administrators can add clients to therapist'...

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