Ambiki FAQ

How Do I Automatically Populate a Patient Profile From Intake Documents

Last updated: 01/16/2024
How do I automatically populate a patient profile from Intake Documents Ambiki allows patient profile data to be automatically imported from custom ...

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How Do I Set Up And Use My Personal Teletherapy Room URL?

Last updated: 12/06/2023
You can create a personalized URL for your Ambiki Teletherapy Room. Your patients can use this URL to safely and securely join your teletherapy sessions...

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How to Update Your Ambiki Subscription Payment Method

Last updated: 12/06/2023
How to Update Your Ambiki Subscription Payment Method Visit: https://ambiki.com/customer-payment-methods or follow the steps below We recommend adding...

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How to Add My Branding or a Logo to My Documentation

Last updated: 11/27/2023
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How Do I Use the Custom Forms Editor

Last updated: 11/27/2023
How do I use the custom forms editor Welcome to our FAQ on how to use the custom forms editor. This guide will walk you through the key features of the...

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How Do I Create a Support or Feedback Message?

Last updated: 10/27/2023
How do I create a support or feedback message To create a support or feedback message, ensure you are logged in to Ambiki and on the main dashboard:...

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Progress Tracking: Goals Vs. Therapy Activities Vs. Trials

Last updated: 10/15/2023
Understanding the differences of goals, therapy activities, and trials on Ambiki will help you get the most out of Ambiki's various progress tracking fe...

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How to Distinguish Between Client and Clinic Cancellations

Last updated: 09/25/2023
How to distinguish between client and clinic cancellations Ambiki users now have the ability to efficiently manage attendance and make a clear disti...

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Searching Minimal Pairs

Last updated: 08/16/2023
You can easily search for minimal pairs on Ambiki by visiting https://ambiki.com/minimal-pairs. The easiest way to search is to add a minimal pair you ...

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Why Can't I Hear My Client During a Teletherapy Session?

Last updated: 06/29/2023
Why can't I hear my client during a Teletherapy session? There may have been another device plugged into the computer at some point. You can have them ...

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What is Special About the Schedule?

Last updated: 05/24/2023
What is special about the Schedule? The Schedule feature offers a range of powerful tools and functionalities designed to streamline and optimize th...

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What is Special About Billing?

Last updated: 05/24/2023
What is special about Billing? The billing feature offers a range of specialized functionalities designed to streamline and optimize the billing pro...

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Free Student and Professor Membership Frequently Asked Questions

Last updated: 03/22/2023
What does the Student Membership give me access to? The student membership is free to students and professors currently enrolled or teaching at a univ...

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How Do I Enable Group Video In Teletherapy?

Last updated: 03/22/2023
Ambiki's Safe Oasis™ De-Identified Group Therapy provides patients & therapists with enhanced privacy - patients by default will only see the therapist,...

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How Do I Use Observer Mode In Teletherapy?

Last updated: 03/22/2023
Observer mode allows for an authorized third party to observe and interact during a teletherapy session. Observer mode can be used for clinical supervis...

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How Do I Use Resources Inside of Ambiki Teletherapy?

Last updated: 03/22/2023
Ambiki's teletherapy platform lets you use your resources saved on your Ambiki account or public resources created by other clinicians right inside the ...

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What is the Emergency Brake and How Do I Use It In Ambiki Teletherapy?

Last updated: 03/22/2023
Ambiki's Emergency Brake was created to give therapists complete control over their sessions, and an easy way to regain control if things go array. Wh...

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How Do I Use a Visual Schedule In Ambiki's Teletherapy Platform?

Last updated: 03/22/2023
Click the link to learn about creating visual schedules: Ambiki Help - Creating a Visual Schedule In Ambiki Can visual schedules created in Ambiki be ...

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What Is Special About Ambiki Teletherapy?

Last updated: 03/22/2023
Features built specifically for SLPs, OTs and PTs to enable a safe, fun and HIPAA compliant session. Ambiki’s teletherapy platform was developed and bui...

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How Do I Use the Teletherapy Room Front Desk Chat and Features?

Last updated: 03/22/2023
What is the Teletherapy Front Desk? The Teletherapy Front Desk is a place for you to view what teletherapy appointments you have for the day, view whic...

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How Do I Access My Session Notes From My Teletherapy Session?

Last updated: 03/22/2023
How do I find the notes I've written during my session? Where do they save to? The notes you've taken from your session will be accessible from your sc...

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Unknown Visitors In the Waiting Room Notification

Last updated: 03/22/2023
I received a notification that says '1 visitor need you to select their name from 'Select patient'. What does this mean? Confirmation emails are sent o...

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How Will I Schedule An Observer to Attend a Teletherapy Session?

Last updated: 03/22/2023
The therapist has an option for scheduling an observer from the appointment form. Either when scheduling a teletherapy session with a patient(s) or addi...

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How Will the Therapist Know That An Observer is Scheduled and Present For a Teletherapy Session?

Last updated: 03/22/2023
How will the therapist know that an observer is scheduled and present for a teletherapy session? The therapist will know there is an observer by the ‘O...

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My Video (or My Patient's Video) is Blurry / Buffers / Cuts Out - What Should I Do?

Last updated: 03/22/2023
If the video is blurry, buffers, or cuts out during a session, it is possible you or your patient have a slow connection. • During your session time try...

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